SERCO supplies products and provides services in full compliance with customers’ requirements, always meeting or even exceeding their expectations for quality and reliability.
Quality Audit Plan provides a means to regularly evaluate the adequacy and effectiveness of our processes in the pursuit of continuous improvement.
Application of our Quality Policy guarantees that our aim is to constantly improve our work methods and quality of our products and services:
– Quality Department independence
– Control of purchases and suppliers
– Manufacturing optimization
– Zero-defect production
– Strict stock control
– Active HSE policy
Quality Policy is revised annually for its adequacy during Management Reviews. Company’s General Manager reviews and approves all revisions prior to inclusion into the Quality Manual.